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shipments
Payments & Delivery
Hey there! At Foodsporen, you can easily pay for your order using i-Deal or Paypal. We've partnered with PostNL to provide shipping services for your convenience. If you place your order before 3 PM, we'll send it out on the same working day! Otherwise it will be send to you the first next working day. When you place your order please fill in your correct email-adres so you will receive the track and trace code from PostNL.
When it comes to shipping costs, we charge €5.95 for orders within the Netherlands. However, if your order is €35 or more, we won't charge you any shipping fees!
It's worth noting that for orders outside of the Netherlands, different shipping fees will apply. We'll calculate the exact cost based on your location and the weight of your order.
For international orders, we offer free shipping for orders above €150,-. So, if you're looking to place a larger order, be sure to keep that in mind!
Optimal service
Service and returns
At Foodsporen, we're all about serving you with the absolute best! We're committed to making sure every question you have gets answered within two working days, no exceptions! So if you're looking to give us some feedback or just have some general inquiries and/or questions, you can always reach us at info@foodsporen.com, no matter the time!
We're always striving to provide you with top-quality health products, but if for some reason your purchase doesn't live up to your expectations, don't worry! We've got you covered with our return policy. Just make sure the product hasn't been opened and you can return it within 14 days of purchase. To notify us of the return, simply send us an email at info@foodsporen.com, and don't forget to mention your order number!
Still have complaints or comments?
At Foodsporen we're all about giving you the quality you deserve, and not just when it comes to our products, but also in the way we take care of you after your purchase. So, if you have any complaints, feedback or comments, just drop us an email at info@foodsporen.com. One of our friendly team members will be more than happy to help you out!
We know that sometimes things just don't work out, which is why we offer you the right to withdraw your product. It's super easy to do this by simply filling in our model withdrawal form, which you can find at the bottom of our general terms and conditions. Once you've filled it out, just send it over to info@foodsporen.com, and we'll take care of the rest. No hassle, no fuss, just our commitment to making sure you're completely satisfied with your experience at Foodsporen!
Foodsporen in business
Here at Foodsporen we stand by our products. We prioritize the health and well-being of our beloved customers, and it's our mission to educate and guide our partners in a personal way about the amazing benefits of our high quality extracts. We believe in making the world a healthier place one extract at a time!
Are you looking to sell Foodsporen products in your online shop or physical store? We'd love to connect with you! Schedule an appointment with us to chat about our products and how we can work together to spread the health, or request a sample package from us at info@foodsporen.nl. Trust us, once you've tried our extracts, you'll be hooked!