We make sure your order is delivered safely and quickly. Below you’ll find all the important information about shipping costs, delivery times, and how returns work.
Shipping Costs
| Country | Shipping Fee | Free Shipping From |
|---|---|---|
| Netherlands | €5.95 for orders < €35 | €35 |
| Belgium, Germany | €7.95 for orders < €150 | €150 |
| France, Luxembourg, Italy, Spain, Sweden | €9.70 for orders < €150 | €150 |
| Austria, Denmark, Slovenia | €10.20 for orders < €150 | €150 |
| Portugal | €11.70 for orders < €150 | €150 |
| Ireland | €12.20 for orders < €150 | €150 |
| Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia | €13.20 for orders < €150 | €150 |
Shipping fees are automatically calculated at checkout based on your delivery address and order total.
Delivery Times (Estimated)
- Netherlands: 1–2 business days
- Belgium & Germany: 2–3 business days
- Other EU countries: 3–5 business days
Order before 15:00 on a business day? We’ll ship your package the same day.
Shipping Carrier
All orders are shipped with PostNL.
Track & Trace
Once your order ships, you’ll automatically receive an email with a track & trace link.
Return Policy
You may return your order within 30 days of receipt, provided it's unused and in its original packaging.
How to Return an Item
- Send an email to info@foodsporen.com with your order number.
- We’ll send you the return instructions.
- Once we’ve received your return, your refund will be processed within 3–5 business days.
Return Shipping Costs
Return costs are at your own expense unless the product is faulty.
Exchanges?
Accidentally ordered the wrong product? No worries! Just return your original order and place a new one for the correct item. Need help? Let us know — we’re happy to assist!
Returns
We always aim to provide you with high-quality health products. But if your purchase doesn’t meet your expectations for any reason — don’t worry! You can return it as long as the product is unopened. Returns are possible within 14 days of purchase.
Send us a quick email at info@foodsporen.com and don’t forget to include your order number. We’ll take care of the rest.
Note: Return shipping costs are at your own expense.
Refunds
Once your return has been received and checked at our warehouse, you’ll receive a confirmation via email. We’ll refund the amount using the same payment method you used at checkout.
You can expect the amount in your account within 3 to 5 business days.
Questions? Just send us an email at info@foodsporen.com — we’re here to help!